How an engagement runs.
Boring on purpose. Five phases, each with a thing you get at the end. The exciting part is the Tuesday you get back.
- 1
Audit
Weeks 1 and 2
- What we do
- Sit with the people who do the work. Map where the hours go. Test a few things on your real data to see what a model can and cannot do.
- What you do
- Give us two short interviews and read-only access to the tools you already use.
- What you get
- A ranked list with a price on every line, a list of what not to touch, and a call to argue about it.
- 2
Plan
Week 3
- What we do
- Turn the item you picked into a one-page plan: what changes, who signs off where, what it costs to run per month, and how we'll know it worked.
- What you do
- Pick one thing. Not three. One.
- What you get
- A fixed scope, a fixed price, and a date.
- 3
Build
Weeks 4 to 8
- What we do
- Set it up, connect it to what you already pay for, and run it beside the old way until it's boring. Luthfe makes sure it fails loudly, not quietly.
- What you do
- Try to break it. You're better at that than we're.
- What you get
- A working thing, documented, with a runbook a normal person can follow.
- 4
Train
Week 9
- What we do
- Short sessions with your real work, a one-page policy for what AI may and may not touch, and office hours for a month.
- What you do
- Show up. Bring the person who hates computers.
- What you get
- A team that uses it without asking us.
- 5
Tune
Ongoing, if you want
- What we do
- Watch it, swap in cheaper or better models as they ship, and take the next item off your list.
- What you do
- Read one short note a month.
- What you get
- Something that keeps getting a little better, instead of quietly rotting.
Four rules we don't bend.
We fix the process before we automate it
Automating a mess gives you a faster mess. The audit usually finds two steps that shouldn't exist, and those are free to remove.
A person signs off where it matters
Money, customers, anything legal. AI drafts, a human sends. We write down where those checkpoints are and we don't move them without you.
Your data stays yours
Business-tier AI services with retention off, access that we can revoke in a minute, and nothing copied anywhere you didn't ask for.
If a cheap tool solves it, we say the name
A lot of problems are a thirty-dollar subscription away. Telling you that is a good use of the audit and a bad way to pad an invoice.
Most first projects are done inside ten weeks.
Two for the audit, one to plan, five or so to build and test, one to train. Then it's yours. We've done it faster, but the slow part is usually the calendar of the person who has to approve things.
Phase one is two weeks and a few hundred dollars.
Everything after it is your call, with a price on it.